Frequently Asked Questions

Answers to common questions from Massachusetts homebuyers, homeowners, and real estate professionals about mortgages, refinancing, credit, and closing.

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When should I refinance my mortgage?

It may make sense to refinance when a new loan helps you reach a specific financial goal and you plan to keep the home long enough to recover the cost of refinancing. There is no single rate difference that makes a refinance right for everyone.

Common reasons homeowners refinance include:

  • Lowering the monthly payment or the interest rate
  • Shortening the loan term to pay the home off sooner
  • Switching from an adjustable-rate mortgage to a fixed rate
  • Removing mortgage insurance
  • Using home equity for renovations, debt consolidation, or other goals

A simple way to evaluate a refinance is to find your break-even point: divide the total cost of the refinance by your monthly savings to see how many months it takes to recover the cost. Your loan officer can walk through options based on your income, budget, loan balance, and how long you plan to stay in the home.

What are mortgage points?

A point equals 1% of your loan amount, so one point on a $100,000 loan is $1,000. Discount points are an optional upfront cost you can pay to lower your interest rate. Lenders sometimes describe pricing in basis points, where 100 basis points equals one point, or 1% of the loan amount.

Should I pay points to lower my interest rate?

Paying points can make sense if you plan to keep the loan long enough for the monthly savings to exceed the upfront cost. To estimate your break-even point, divide the cost of the points by the monthly payment savings. If you expect to sell or refinance before reaching that point, paying points may not be worth it.

What is an APR?

The annual percentage rate (APR) shows the yearly cost of a mortgage, including the interest rate plus certain lender fees and points. Because it includes those costs, the APR is usually higher than the loan's interest rate. It is designed to help you compare loan offers on a more equal basis.

The APR does not determine your monthly payment. Your principal and interest payment is based on the interest rate, loan amount, and loan term.

A lower APR does not always mean a better loan for your situation. The best way to compare offers is to request a Loan Estimate from each lender for the same loan type, term, and interest rate, then compare the loan costs in Section A (Origination Charges) and the total closing costs.

What fees are included in the APR?

The fees included in the APR generally are:

  • Discount points and origination charges
  • Prepaid interest
  • Loan processing fee
  • Underwriting fee
  • Document preparation fee
  • Mortgage insurance
  • Certain escrow or settlement fees

Fees that are normally not included in the APR:

  • Title insurance and title fees
  • Home inspection fees
  • Recording fees
  • Transfer taxes
  • Credit report fee
  • Appraisal fee

What does it mean to lock my interest rate?

A rate lock guarantees your interest rate for a set period while your loan is processed, protecting you if rates rise before closing. Mortgage rates can change daily between application and closing. Lock periods commonly range from 30 to 60 days, and longer locks may be available, sometimes for a fee. If your lock expires before closing, you may need to extend it.

What documents do I need for a mortgage application?

Most mortgage applications require proof of income, assets, debts, and details about the property. Every situation is unique, so your lender may request additional documents. Responding quickly to requests helps keep your loan on schedule.

For the property you are buying:

  • Your signed Offer to Purchase and, once signed, your Purchase and Sale Agreement (P&S), including all addenda
  • Proof of your deposits, such as the deposit made with your offer and the deposit paid at signing of the P&S
  • Contact information for your real estate agent, your attorney, and your homeowners insurance agent
  • For condominiums or HOA communities, association contact information (your lender may request the HOA budget and governing documents)

What income documents do I need for a mortgage?

If you are a W-2 employee, lenders typically ask for:

  • Pay stubs covering the most recent 30 days, showing year-to-date earnings
  • W-2 forms for the past two years
  • Names and addresses of employers for the past two years
  • A letter explaining any employment gaps in the past two years
  • If you are not a U.S. citizen, documentation of your residency or work status

If you receive alimony or child support you want to use to qualify, provide the divorce decree or court order showing the amount and proof of receipt. If you receive Social Security, disability, or VA benefits, provide your award letter.

What documents do I need if I am self-employed or earn commission, bonus, or rental income?

Self-employed borrowers and those with commission, bonus, interest, dividend, or rental income typically provide:

  • Complete personal tax returns for the past two years, with all schedules (include any filing extension)
  • A year-to-date profit and loss statement, if self-employed
  • K-1s for all partnerships and S-corporations for the past two years
  • Business tax returns (Form 1065 or 1120) with all schedules for the past two years, if you own 25% or more of the business

Some loan programs use bank statements or other alternative documentation to qualify self-employed borrowers. Ask your loan officer which options fit your situation.

What documents do I need to show my down payment and closing funds?

Lenders need to verify where your down payment and closing funds come from. Typical documents include:

  • Bank statements for checking, savings, or money market accounts for the most recent two months (all pages)
  • Recent statements for investment or retirement accounts
  • If you are selling your current home, the signed sales contract, or the listing agreement if it has not sold yet, and the final settlement statement at closing
  • If a family member is gifting funds, a signed gift letter and proof of the transfer

Large or unusual deposits may need a written explanation and supporting documents.

What information do I need about my debts?

Your lender will review your credit report for most debts, but be prepared to provide:

  • Recent statements for any debts not on your credit report
  • Mortgage statements for any other properties you own
  • Landlord contact information or rental history for the past two years, if requested
  • If you pay alimony or child support, the court order or settlement showing the terms

How do lenders evaluate my credit?

Lenders use your credit report and credit score to estimate how likely you are to repay a loan on time. Scoring models look at your payment history, how much you owe compared to your credit limits, the length of your credit history, recent applications for credit, and the types of credit you use.

FICO scores are the most widely used credit scores in mortgage lending. Most FICO scores range from 300 to 850, and higher scores indicate lower risk.

Because your credit report affects your score, review it for errors before you apply. You can get free credit reports from Equifax, Experian, and TransUnion at AnnualCreditReport.com. These free reports may not include your credit score.

How can I improve my credit score before applying for a mortgage?

The most reliable ways to improve your credit score are to pay every bill on time, pay down credit card balances, and avoid opening new credit before and during your mortgage process. Scoring models vary, but most weigh these factors:

  • Payment history: Late payments, collections, and bankruptcies can lower your score.
  • Amount owed: Balances close to your credit limits can lower your score.
  • Length of credit history: A longer track record generally helps, though a short history can be offset by on-time payments and low balances.
  • New credit: Applying for several new accounts in a short time may lower your score. Inquiries from prescreened offers or from creditors reviewing your existing accounts are not counted.
  • Types of credit: A mix of established accounts can help, while opening many new accounts may not.

Improving a score significantly takes time. A loan officer can review your credit report and point out which changes may have the biggest impact before you apply.

What is a home appraisal?

An appraisal is an independent estimate of a property's market value, completed by a licensed or certified appraiser. Lenders typically require an appraisal to confirm the home is worth at least the loan amount. The appraiser considers the home's condition, size, features, location, and recent sales of comparable homes nearby. Some loans may qualify for an appraisal waiver or alternative valuation.

What is PMI (private mortgage insurance)?

Private mortgage insurance (PMI) is usually required on a conventional loan when your down payment is less than 20% of the purchase price. It protects the lender if the loan goes into default and is typically added to your monthly payment. You can generally request to cancel PMI once your loan balance reaches 80% of the home's original value, and it ends automatically at 78% if your payments are current. FHA, VA, and USDA loans have their own mortgage insurance or funding fee rules.

What is 80-10-10 (piggyback) financing?

80-10-10 financing combines a first mortgage for 80% of the purchase price, a second mortgage for 10%, and a 10% down payment. Because the first mortgage is only 80% of the price, this structure can help buyers avoid private mortgage insurance without putting 20% down.

The second mortgage usually carries a higher interest rate than the first, so compare the total cost against a single loan with PMI. Variations such as 80-15-5 may be available with a smaller down payment. Availability and terms vary by lender.

What happens at closing?

Closing is the final step in buying a home: you sign your loan documents, your remaining funds are delivered, and ownership transfers to you when the deed and mortgage are recorded.

In Massachusetts, closings are conducted by a licensed attorney, who examines title, prepares or reviews the closing documents, disburses funds, and records the deed and mortgage at the county Registry of Deeds. The closing attorney often represents the lender, so many buyers also hire their own attorney to review the Purchase and Sale Agreement and represent them at closing. Signing usually takes about an hour. Before closing, you should:

  • Review your Closing Disclosure, which you must receive at least three business days before closing
  • Complete a final walk-through to confirm agreed repairs were made and included items remain with the home
  • Confirm wiring instructions by calling the closing attorney's office at a verified phone number, never a number from an email, to protect against wire fraud
  • Bring a valid government-issued photo ID

Once the deed is recorded, you receive the keys.